• Plot no. 347, Street No.15, B.Y.J.C.H.S., Bahadurabad, Karachi, 75400

Frequently Asked Questions (FAQs)

  • Q1. How do solar panels work?

    Solar panels convert sunlight into electricity using photovoltaic (PV) cells. This electricity can be used directly in your home or stored in batteries.

  • Q2. Will solar panels work during cloudy days or at night?

    Yes, panels still generate electricity on cloudy days, but at reduced output. At night, they don’t produce power – that’s where batteries or grid connection help.

  • Q3. How much money can I save with solar?

    Savings depend on your system size, electricity usage, and tariff rates. On average, many households save up to 50–70% on electricity bills.

  • Q4. How long do solar panels last?

    Most solar panels last 25–30 years with proper maintenance. Inverters and batteries may need replacement earlier (10–15 years).

  • Q5. Do solar panels need maintenance?

    Yes, minimal maintenance is required – mainly cleaning panels every few weeks to remove dust, and occasional system checks.

  • Q6. What is the warranty on solar panels and equipment?

    Solar panels usually come with a 25-year performance warranty, inverters with 5–10 years, and batteries with 5–15 years depending on the brand.

  • Q7. What is the difference between on-grid, off-grid, and hybrid systems?

    On-Grid: Connected to the utility grid (net metering possible). Off-Grid: Works independently with batteries, no grid connection. Hybrid: Combination of both – grid + batteries for backup.

  • Q8. How do I know if my home is suitable for solar?

    Your roof should get enough sunlight (south-facing is ideal), have enough space, and be structurally strong. A site survey helps determine this.

  • Q9. How much solar production can I expect daily?

    On average, each 1 kW of solar capacity produces 4–5 units per day in most parts of Pakistan, depending on sunlight and weather.

  • Q10. How much roof space is required for solar production?

    Typically, 100–120 sq. ft. per 1 kW is required, depending on panel type and efficiency.

  • Q11. How can I monitor my solar production?

    Most modern inverters come with a mobile app or monitoring system that shows daily, monthly, and total generation.

  • Q12. Can I increase my solar production in the future?

    Yes, systems can often be expanded by adding more panels or upgrading inverters, as long as the roof space and grid approval allow it.

  • Q13. Which solar system is best for me – on-grid, off-grid, or hybrid?

    It depends on your needs: On-grid: Best for reducing bills with net metering. Off-grid: Best for remote areas without grid access. Hybrid: Best for both savings and backup during outages.

  • Q14. What are the advantages of a hybrid solar system?

    A hybrid system gives you both net metering benefits and backup power during outages, making it more flexible.

  • Q15. Which battery types are used in solar systems?

    Lithium-ion (LiFePO4): Long life, fast charging, higher cost. Lead-acid (AGM/gel): Cheaper, shorter life, needs maintenance.

  • Q16. Which solar system is most cost-effective?

    On-grid systems are usually the most cost-effective due to net metering and lower upfront cost (no batteries).

  • Q17. What is net metering?

    Net metering allows you to send excess electricity from your solar system back to the grid. In return, you get credits that reduce your electricity bill.

  • Q18. How does net metering work?

    When your solar system generates more electricity than you consume, the excess flows to the grid. Your meter records the exported units, which are then deducted from your bill.

  • Q19. What are the criteria for net metering eligibility?

    To qualify for net metering, you need: A grid-tied (on-grid or hybrid) solar system. A bi-directional meter installed by your distribution company (DISCO). An approved inverter (compliant with NEPRA/utility regulations). System size within the allowed limit (residential, commercial, or industrial). Ownership documents and NOC from the utility company.

  • Q20. Do I need approval for net metering?

    Yes. You must apply to your local distribution company (KE, IESCO, LESCO, etc.), and your system must be inspected before approval is granted.

  • Q21. What type of solar system qualifies for net metering?

    Only on-grid or hybrid systems with certified inverters. Off-grid systems are not eligible.

  • Q22. What documents are required for the application?

    Copy of CNIC/ID card Latest paid electricity bill System design and inverter compliance certificate Proof of system ownership (installation certificate)

  • Q23. What are the benefits of net metering?

    Save on electricity bills by using credits for exported units. Shorter payback period for your solar investment. Promote green energy and reduce reliance on the grid.

  • Q24. How long does the approval process take?

    Usually 4–8 weeks, depending on your DISCO’s verification process and application volume.

  • Q25. Does net metering work during load shedding or outages?

    No, on-grid systems shut down during outages for safety. To have backup, you’ll need a hybrid system with batteries.

  • Q26. What should I do if my solar system catches fire or produces smoke?

    Immediately turn off the main solar isolator switch and disconnect the inverter. Call emergency services and your solar provider. Do not attempt to extinguish electrical fires with water.

  • Q27. What steps should I take if I suspect an electrical shock or electrocution risk?

    Switch off the main breaker instantly. Do not touch the person or equipment directly. Call emergency services first. Ensure earthing and safety compliance is checked by a qualified technician afterwards.

  • Q28. What happens if my solar system stops working during a power outage?

    Standard grid-tied solar systems automatically shut down for safety. If you have a hybrid or off-grid system with batteries, you’ll still have backup power.

  • Q29. What should I do if my inverter shows an error or alarm?

    Note down the error code. Switch off the inverter and contact your installer or service provider. Do not try to open or repair the inverter yourself.

  • Q30. What precautions should I take during heavy rain or flooding?

    Ensure the system’s electrical components are not submerged. Do not touch the solar panels or wiring during wet conditions. Contact your installer to check for water damage if you suspect exposure.

  • Q31. How should I handle emergencies during solar panel cleaning?

    Only clean panels when the system is switched off. Ensure earthing is established to prevent electrocution. If an accident occurs, cut off power immediately and call for medical help.

  • Q32. What should I do if my battery overheats or emits a burning smell?

    Isolate the battery system immediately. Move away from the area and call the installer or emergency services. Never pour water or attempt to open the battery casing.

  • Q33. Does the solar system have built-in safety protections?

    Yes. Quality systems include surge protection, circuit breakers, earthing, and automatic shut-off features during emergencies.